FAQ

The “An error occured when list personal users for application applicationid: Personal Profile Management System will not be used because it could not be initialized. Probably xmldb location is not properly set. [Connection refused]” error is caused by a wrong port setting in MuseAdmin.xml file. Please check the $MUSE_HOME/admin/MuseAdmin.xml file, locate the tag and check if the port is the same as the one Muse HTTP server/Apache Tomcat (depending on the Muse version) is running on.

There is a “Forgot your password? Recover it.” feature in the Muse applications. When clicking on it, an email containing the configured password will be sent at the user’s email address. For this feature to work, the email settings configured at the application level must be correct and working.
Also, this feature is accessible from within the application, in other words you must login into the application in order to access the “Forgot your password? Recover it.” feature.
In the case of an application configured with IP authentication for “in Campus” and Personal User for “off Campus” access, the end user can access the “Forgot your password? Recover it.” feature only from in Campus.