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Under $ICE_HOME/, there is a script called “version”. Running this script will allow you to see what version of ICE you are running. The version of the ICE server also tells you the Muse version. This can be run as a normal script on a Unix based Operating Systems ($ICE_HOME/version) or from a Command Prompt window under Windows Operating Systems (%ICE_HOME%/version.bat). There is a more comprehensive script in Muse which prints out the version of all installed Muse components and tools called startSystemInformation. This script is available only if the “Muse Admin Bridge” product is licensed. It can be run as a normal script on a Unix based Operating Systems ($USE_HOME/tools/startSystemInformation) or from a Command Prompt window under Windows Operating Systems (%USE_HOME%/tools/startSystemInformation.bat).
Categories: Muse Search, Tools

The version of muse proxy can be found via putting in the following URL in an address bar on a browser such as FireFox or Internet Explorer:

http://PROXY_HOST:PROXY_PORT/ProxyInformation

In the above URL, PROXY_HOST is the server that is hosting Muse Proxy. PROXY PORT is the port that is running proxy. The default port for Muse Proxy is 9797.

The response is a XML message which is rendered raw by the browser. To correctly see the proxy version, view the source of the page (this is done differently in each browser) and search for the value of the field.

Please note that a dialog box may pop-up for entering UN/PW unless the IP where the request is coming from is allowed under the default section of the hosts.xml file under $MUSE_HOME/proxy/hosts.xml .

Categories: General, Muse Proxy
Tags: proxy, version

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Not seeing the SPs related data, as status, version, install and build dates, can point an issue with the Local InfoBase.

The most comon issues that have these results are:

1) XMLDB corruption

For more information about this, please see the “How do I perform a backup/restore operation of the XML database?” (1019) FAQ.

2) InfoBase Bridge not started due to a port conflict

Muse InfoBase Bridge is using the 8005 port, so please check the Embedded Apache Tomcat logs to see if there are any entries of the form (which point a conflict):

Address already in use: JVM_Bind:8005

This port can cause a conflict if on the machine there is an external Apache Tomcat (or other software) running and listening on this port. In case of Apache Tomcat, the 8005 port is used for shutdown and it is configured in the $TOMCAT_HOME/conf/server.xml. For other servers, please consult their documentation.

The advice is to change the port of external Apache Tomcat or any other software (not Muse) to something else, eg: 8115, and restart that server and Embedded Apache Tomcat.

For Muse Proxy service to correctly work on Windows 64-bit systems you must install Muse Proxy either using the muse-proxy-setup.jar file or the executable file (muse-proxy-win32.exe). In the latter case you must set JAVA_HOME environment variable to the location of the 64-bit Java.

If no JAVA_HOME is defined and there are both 32-bit JAVA and 64-bit JAVA when installing Muse Proxy using muse-proxy-win32.exe file, then 32-bit JAVA will be used and Muse Proxy Service will not work correctly.

If JAVA_HOME is set to the location of the 64-bit JAVA and there are both 32-bit JAVA and 64-bit JAVA, then the JAVA used will be 64-bit JAVA, thus the services will work correctly.

The version of muse proxy can be found via putting in the following URL in an address bar on a browser such as FireFox or Internet Explorer:

http://PROXY_HOST:PROXY_PORT/ProxyInformation

In the above URL, PROXY_HOST is the server that is hosting Muse Proxy. PROXY PORT is the port that is running proxy. The default port for Muse Proxy is 9797.

The response is a XML message which is rendered raw by the browser. To correctly see the proxy version, view the source of the page (this is done differently in each browser) and search for the value of the field.

Please note that a dialog box may pop-up for entering UN/PW unless the IP where the request is coming from is allowed under the default section of the hosts.xml file under $MUSE_HOME/proxy/hosts.xml .

Categories: General, Muse Proxy
Tags: proxy, version

Under $ICE_HOME/, there is a script called “version”. Running this script will allow you to see what version of ICE you are running. The version of the ICE server also tells you the Muse version.
This can be run as a normal script on a Unix based Operating Systems ($ICE_HOME/version) or from a Command Prompt window under Windows Operating Systems (%ICE_HOME%/version.bat).

There is a more comprehensive script in Muse which prints out the version of all installed Muse components and tools called startSystemInformation. This script is available only if the “Muse Admin Bridge” product is licensed. It can be run as a normal script on a Unix based Operating Systems ($USE_HOME/tools/startSystemInformation) or from a Command Prompt window under Windows Operating Systems (%USE_HOME%/tools/startSystemInformation.bat).

Categories: Muse Search, Tools

Follow these steps to install the new Muse Proxy version:
– stop the Muse Proxy
– delete the content of the ${MUSE_HOME}/proxy/cache directory. IMPORTANT: Do not delete the directory itself, only its content.
– copy and dearchive the attached file “proxy.zip” in ${MUSE_HOME} directory
– start the Muse Proxy

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