FAQ Category: Muse Administration Consoles

There is a “Forgot your password? Recover it.” feature in the Muse applications. When clicking on it, an email containing the configured password will be sent at the user’s email address. For this feature to work, the email settings configured at the application level must be correct and working. Also, this feature is accessible from…

There are two ways to set the default result display: 1. At the individual user level: this can be done directly by the end user within the Application when the user is logged into his personal account. Note that setting this preference will not result in a global change for the Application, just for the…

Yes, multiple email addresses can be specified in the <SUPPORT_EMAIL> field in the $MUSE_HOME/admin/MuseAdmin.xml file using a semicolon as the delimiter. After modifying the $MUSE_HOME/admin/MuseAdmin.xml file the Muse HTTP server must be restarted.

We strongly recommend using a Muse admin console to do an Application backup instead of creating a copy of the Application’s directory. The backup/restore feature is available starting Muse 2.2.0.0 and was especially created for such purposes. It backs up an entire Application under the “${MUSE_HOME}/admin/tmp/backup/” directory by creating a file with the name “${APPLICATION_ID}.${timeStamp}.bak”…

The procedure to change/remove the default sorting algorithm in an application (Muse 2.3.0.2. or above) is: – log into the MCAA/MCCS, – select an application, – click Application Modules, – click Ranking Keys, – click Update Interface, – select for which language to make the change, – select the desired default ordering method/key (right side),…