FAQ Category: Muse User Interface Application
Why do I get “Maximun number of sessions” error when trying to login in a Muse application?
The “Login error: Maximum number of sessions for user … has been reached. Please try again later.” occurs when the application or system level limit on the number of simultaneous users is reached. Limits are built in by default as a protection against one single application logging in so many users that it occupies all…
When a Muse session expires (times out)or after my user clicks “logoff” they should be redirected to my web site (or another a
The following must be done to achieve this functionality: 1. Search the $APPLICATION_HOME/www folder for files containing an HTML form called “logoffForm”. 2. In the files found at #1 add the following in the “logoffForm”: , where app_name is the name of the Application you’re working with. 3. In the $MUSE_HOME/web/www/logon folder create a folder…
What are the rules for creating an Application ID? What kinds of characters are allowed, and is there a length restriction?
The Application ID must begin with a letter and can contain only letters, numbers, and underscores. However, the first character of an application ID can only be alphabetic (NOT a numeric or underscore). There is no limitation on the number of characters that the Application ID can contain (no length restrictions). Alphabetic characters can be…
What are the application (inactivity) timeouts in Muse?
There are three inactivity timeouts levels in Muse. In ascending order they are: – application level – WebBridge level – ICE level So the application times out before the WebBridge which times out before ICE. This means that values for the timeout levels must go in ascending order too where ICE is longest and application…
If we execute a search containing a colon it doesn’t look like any connectors run, and we get zero results returned.Is the UI not designed to work with colon?
The “:” character is a keyword in Muse syntax, used to search on the simple search formfor a complex query (example: to search on both author and title on the simple search form : “:CREATOR john AND :TITLE design”). Note that words that contain a “:” character can be searched if the text is in…
How should a Muse application be configured for IP authentication?
To configure an application that uses username/password authentication method to use also IP authentication, one must do some configurations. A) For Muse version 2500, the admin console can be used to add/edit the IP authentication of a Muse application: – log into the MCAA console as a mcaa based user; – select the desired Muse…
How can I check the status of the enrichment service?
The record enrichment feature from Muse mainly brings imaging content that is presented next to the data extracted by the Source Package via a specialised key within Muse, like SyndeticDirectKey. The enrichment is based on the ISBN value (already extracted by a Source Package) which is then searched for using specialised services. Such a service…
What characters are allowed in a valid Application ID?
The Application ID may contain alphabetic, numeric or underscore characters. The first character in an Application ID must be alphabetic (NOT numeric or an underscore). No other characters are allowed. There is no limitation on the number of characters the ID can have.
How does “Refine your results” work?
The difference in the Content Mining (CM) results is given by the difference in the results returned by the sources. Using “Full Text” limiters limits the number and the ‘quality’ (with regard to the CM) of the results returned by the search sources. The configuration of the module and the different results returned by the…
How do I change/remove the default sorting algorithm in an application?
The procedure to change/remove the default sorting algorithm in an application (Muse 2.3.0.2. or above) is: – log into the MCAA/MCCS, – select an application, – click Application Modules, – click Ranking Keys, – click Update Interface, – select for which language to make the change, – select the desired default ordering method/key (right side),…