FAQ Tag: error

I get “Source package decode error” for each Source Package I try to update; also when I try to add a new Source Package I see only 18

Updating a Source Package installed in a Muse Application or adding a new one make use of the Global InfoBase service. The access to the Global InfoBase service is done with a username/password combination that were assigned to you by MuseGlobal. The fact that you get “Source package decode error” messages when updating Muse Source…

Why do I get “Maximun number of sessions” error when trying to login in a Muse application?

The “Login error: Maximum number of sessions for user … has been reached. Please try again later.” occurs when the application or system level limit on the number of simultaneous users is reached. Limits are built in by default as a protection against one single application logging in so many users that it occupies all…

Unistallation error “..product.service.registry.LoggedSoftwareObject cannot be cast to com.installshield.product.ProductBean” occured.

When unistall Muse Proxy 3101 or Muse 2700 (and any interanl 2601,2602, 2603) on a common installation of both of them on some machines the following error is obtained: Errors occurred during the uninstallation. com.installshield.product.service.registry.LoggedSoftwareObject cannot be cast to com.installshield.product.ProductBean This seems to be related to having components with the same UIDs (using two or…

A new IP was added on the server and ICE does not start anymore.

When one or more new IPs are added to a machine running Muse ICE, ICE will not start again until the Muse product is re-registered. Running the Muse Registration process ensures that all the current IPs of the machine are added to the serial.properties file, which is required for the Muse ICE server to start…

Why I am geting “The page cannot be diplayed”error from time to time in Muse applications?

This a known/intermittent behavior of some old browsers, like Internet Explorer 6. By default, Muse HTTP Server closes client sockets as soon as it finishes sending out the response, in order to recycle sockets as soon as possible. However, there are some problems with certain browsers (like IE6) that send data after the socket was…