FAQ Tag: InstallShield

Unistallation error “..product.service.registry.LoggedSoftwareObject cannot be cast to com.installshield.product.ProductBean” occured.

When unistall Muse Proxy 3101 or Muse 2700 (and any interanl 2601,2602, 2603) on a common installation of both of them on some machines the following error is obtained: Errors occurred during the uninstallation. com.installshield.product.service.registry.LoggedSoftwareObject cannot be cast to com.installshield.product.ProductBean This seems to be related to having components with the same UIDs (using two or…

Are there files installed, modified, or used by the Muse softaware that live outside of the ${MUSE_HOME} directory structure?Where do these files reside on my system?

There are files used by Muse that reside outside of the ${MUSE_HOME} folder. Below is a list of such files along with their location, depending on the Operating System. 1a) The vpd.properties file (before Muse 2104). This is the InstallShield’s installation database. It keeps track of all Muse products installed and it is located under…