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FAQ Tag: serial

How do I add a new machine in a balanced enviroment?

This is explained in the “Adding a new slave machine to the environment” chapter from the “Muse Advanced Configuration.pdf” manual. In a shared Muse environment all files are shared, including the $ICE_HOME/serial.properties file containing licensing information and necessary for the ICE to start. When adding new servers to a Muse cluster one cannot just run…

I have getting the error of “The Serial Number you have typed does not match with the licensed one” when I try to run the Muse installer. What does this mean?

Typically, this means that the version of the installer you are running does not match your license. For instance, if you downloaded a 2.5.0.0 installer, but you have a 2.6.0.0 license (or vice versa), you will receive this error. Please download the right Muse version. If this is not the case then check the copied…