How can I reset a personal profile password?
There is a “Forgot your password? Recover it.” feature in the Muse applications. When clicking on it, an email containing the configured password will be sent at the user’s email address. For this feature to work, the email settings configured at the application level must be correct and working.
Also, this feature is accessible from within the application, in other words you must login into the application in order to access the “Forgot your password? Recover it.” feature.
In the case of an application configured with IP authentication for “in Campus” and Personal User for “off Campus” access, the end user can access the “Forgot your password? Recover it.” feature only from in Campus.