Muse® Proxy is provided to you under license. The licenses are per installation. The License Key (File) along with the activation instructions are sent by e-mail to the address mentioned by you at the time of order.
- The License Key (File) is to be used on a server owned or controlled by you and use Muse Proxy from this server for the purpose authorized by this purchased license;
- The license allows you to use Muse Proxy solely for your business operations as the sole and direct beneficiary of Muse Proxy. You are not allowed to use Muse Proxy for the business operations of any other entity;
- When Muse Proxy is used for the business operations of a third party, EduLib classifies this type of activity as hosting;
- Using Muse Proxy for the purposes of providing hosting services to other entities, requires purchasing a license for every other party, either with an individual License Key (File) for every party or one common License Key (File) for all parties.
The prices below are listed per license category. Please consult the Features Matrix to observe the differences between the licensing categories.
1. Muse Proxy Licenses
Select from below the Muse Proxy License that suits your needs. You can see the characteristics of each license by clicking on the corresponding Muse Proxy Edition. This purchase allows you to use Muse Proxy according with this End User License Agreement.
|Muse Proxy Standalone Licenses Categories||Organization Size (Full Time Equivalents – FTE)||One Time Fee|
|1. Muse Proxy – Small Organization Edition||1-1,000 FTE||US $375||Buy Now|
|2. Muse Proxy – Medium Organization Edition||1,001-5,000 FTE||US $475||Buy Now|
|3. Muse Proxy – Large Organization Edition||5,001+ FTE||US $575||Buy Now|
|4. Muse Proxy – Software Integration Edition||-||-||Contact Us|
|5. Muse Proxy – Customer Specific Edition||-||-||Contact Us|
|Free upgrades for major and minor versions within 1 year of purchase is covered.|
|Standard Technical Support for 12 months from purchase is included without additional cost.|
2. Muse Proxy Implementation Services
Muse Proxy Implementation Services mean that we take care, remotely, of your initial Installation, Configuration and Source Profiling. These services include One Initial Implementation and Setup for your Muse Proxy Standalone License:
- Remote Setup Services: One-Time Initial Configuration, Source Profiling and Development Services to setup One Muse Proxy Standalone Application with Sources and Source Groups in accordance with your purchased License Category inclusions;
- Remote Installation Services: One-Time Initial Installation for One Muse Proxy Standalone Application on servers located on your premises.
Of course there are prerequisites that need to be met in order for our Technical Team to access the server machine where Muse Proxy will be installed. These are described on our EduLib website and in the confirmation email you will be receiving.
|Muse Proxy Standalone Implementation Services Categories||One Time Fee|
1. Muse Proxy Install, Configuration and Source Profiling
Small Organization Edition
Medium Organization Edition
Large Organization Edition
Software Integration Edition
Customer Specific Edition
Before proceeding with this order please ensure you have at hand the Order Reference Number of the corresponding Muse Proxy License Purchase for which Implementation Service is wanted.
|Includes one time remote Muse Proxy installation.|
|Includes one time remote Configuration, Profiling and Development Services for one Proxy Application for up to total Number of Sources as allowed by the purchased license.|
3. Muse Proxy Upgrade Licenses
Muse Proxy version Upgrades and Standard Technical Support for one year.
Muse Proxy Software is thus entitled to stay up to date, including Muse Navigation Manager updates, new Muse Proxy version upgrades and receive Standard Technical Support from our team. Note that Muse Proxy runs according to the License Key features set and to its End User License Agreement.
- Muse Proxy Software Upgrades as these are released by the Company, including general Muse Proxy updates, Muse Navigation Manager updates and new Muse Proxy version upgrades;
- Remote Installation Services for Muse Proxy Software Upgrades: One-Time Installations of Muse Proxy Software Upgrades on servers located on your premises.
|Muse Proxy Standalone Upgrade Licenses Categories||Annual Fee|
|1. Muse Proxy version Upgrades and Standard Technical Support, per year
(billed as a percentage of the list price of all licenses owned)
4. Muse Proxy Maintenance Services
Muse Proxy Maintenance Services mean that we take care, remotely, of your Configuration and Source Profiling. The services include, for one year interval, Configuration, Source Profiling and Development Services for one Proxy Application for up to total Number of Sources as allowed by your Muse Proxy license.
Remote Maintenance Services to sustain One Muse Proxy Application, including:
- Maintenance of One Muse Proxy Application to sustain the Initial Configuration and Source Profiling, in accordance with your purchased License Category inclusions;
- Support for adding, deleting, replacing and changing Sources in One Muse Proxy Application, including new Source Configuration, Source Profiling and Development Services for One Muse Proxy Application, in accordance with the purchased License Category inclusions.
Of course there are prerequisites that need to be met in order for our Technical Team to access the server machine where Muse Proxy is maintained. These are described on our EduLib website and in the confirmation email you will be receiving.
|Muse Proxy Standalone Maintenance Services Categories||Annual Fee|
|1. Muse Proxy Configuration and Source Profiling, per year
(billed as a percentage of the list price of Muse Proxy Implementation Service)
|Includes one year of remote Configuration, Source Profiling and Development Services for one Proxy Application for up to total Number of Sources as allowed by the Muse Proxy license.|
|Category||Per Hour Fee|
1. Muse Proxy Source Profiling, Maintenance, per hour
2. Muse Proxy Core and Muse Navigation Manager (rewriting engine) Development, per hour
Before proceeding with this order please ensure you have at hand the Order Reference Number of the corresponding Muse Proxy License Purchase for which Maintenance Service is wanted.
5. Muse Proxy Extended Technical Support
Any of the Licenses and Services from above include Standard Technical Support for Muse Proxy Software specific related queries.
Muse Proxy Extended Technical Support includes:
- Working together to meet the installation and maintenance prerequisites;
- Checking and advising on security restrictions, remote access, outbound Internet access without transparent protocol filtering;
- Investigating network latency, slowness, which is not due to Muse Proxy Software, but to the particular network settings of the customer environment;
- Analysis and troubleshooting of customer local networks, firewalls, load balancers, packet inspection software, etc.;
- Analysis on the authentication types available for content providers. Content providers authentication checks;
- Analysis and troubleshooting of partner’s or customer’s third party software, technologies used for integrating with the Muse Proxy Software;
- Providing abuse detection services up to the point we identify the origin of the abuser based on the IP address;
- Migrations, re-installs of the Muse Proxy Software due to customer hardware, accidental issues.
|Muse Proxy Extended Technical Support Categories||Annual Fee|
The volume discounts could be discussed if you decide for a bigger quantity in your order. All prices are listed excluding any sales tax (VAT).
According to EU regulations, independent of the seller’s location, all customers located within the EU are required to pay VAT. Companies in EU providing a valid VAT number are exempted from the VAT rate. The final purchase price, including VAT, if any, will be available to you prior to confirming the order.
Our orders are processed by Avangate, our world wide secure payment partner via a great variety of methods in more currencies. For instant payment methods like Credit Card or PayPal, the delivery information will be sent via e-mail, usually within a few minutes after an order has been successfully completed. For payment methods such as Bank Transfer, Check or PayPal, the delivery will be done after the payment is confirmed (usually 2 to 3 business days). Avangate Customer Support Center is available 24/7 and provides you with complete answers to questions about order, payment and product delivery processes.
Above the functional Free 30 Day Trial period to let you fully evaluate Muse Proxy before you make your purchase decision, in some instances but only within 30 days of purchase, we will, at your request, issue a refund.
The License Key (File) that you will be receiving after purchasing covers all the major and minor versions upgrades (e.g. 3.2, 3.3, 4.0) for one year since your purchase.
For the case when you want to upgrade your license for the same major version from one license category to another, you will have to provide us with your previous license details and e-mail address.
You don’t have to uninstall your trial Muse Proxy in order to install a commercial license or to migrate from one license category to another. You just need to register the new License Key (File) in the existent installation.