FAQ Category: Installation

The Muse Proxy Windows Service is failing to start

We encountered cases on some Windows distributions when the Muse Proxy Windows Service fails to start, usually an error like below can be found in the Windows Event Viewer: “The LoadLibrary function failed for the following reason: The specified module could not be found.” The fix consists in adding into the Path system environment variable…

Why does the muse setup kit I downloaded from support.museglobal.com have a strange name and extension (efw)?

Certain kinds of Antivirus software automatically change the extension when downloading a file with exe extension via HTTP (eg. muse-win32.exe is renamed to muse-win32.1.2D0D17.efw). You should just rename the file to muse-win32.exe and run the executable. More details about the .efw extension are available here: http://www.fileinfo.net/extension/efw

I have 2 IPs on my interface card. How do I configure the Muse Proxy to listen only on one IP?

One can specify an IP address for Muse Proxy to listen on for connections. By default, Muse Proxy listens on all IP addresses, on all interfaces. This setting can be changed in the ${MUSE_HOME}/proxy/MuseProxy.xml file by specifying an IP address in the “<BINDADDRESS>” field.

What Muse Proxy setup kit should I use to install Muse Proxy on a 64 bit Windows architecture?

For Muse Proxy service to correctly work on Windows 64-bit systems you must install Muse Proxy either using the muse-proxy-setup.jar file or the executable file (muse-proxy-win32.exe). In the latter case you must set JAVA_HOME environment variable to the location of the 64-bit Java. If no JAVA_HOME is defined and there are both 32-bit JAVA and…

I have been sent a new version of Muse Proxy. how do I install it into my current version of Muse?

Follow these steps to install the new Muse Proxy version: – stop the Muse Proxy – delete the content of the ${MUSE_HOME}/proxy/cache directory. IMPORTANT: Do not delete the directory itself, only its content. – copy and dearchive the attached file “proxy.zip” in ${MUSE_HOME} directory – start the Muse Proxy