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- Muse^® Harvest is based on different types of controlled extraction, such as search, date or feed based. it features a consistent delivery record format.
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FAQ Tag: status

Why do the Source installation date and the status fail to display on the Status page of the Source Console even when the search is successful?

The first step to try to resolve this issue is to update the Source(s) in question. If the installation date and status information still does not display after the Source(s) are updated, it is possible that the XML database is corrupted. Use our backup & restore utility to recover from this problem. This procedure is…

I can’t see the status, version, install/build dates of the SPs.

Not seeing the SPs related data, as status, version, install and build dates, can point an issue with the Local InfoBase. The most comon issues that have these results are: 1) XMLDB corruption For more information about this, please see the “How do I perform a backup/restore operation of the XML database?” (1019) FAQ. 2)…

When I test/search many Sources at a time some fail, but when searched individually they work.

If all Sources work within a Muse application individually but some fail when they are searched together, this is an indication that the target site(s) and/or your Internet connection might be slow or under stress conditions. First check the following: – Is the Internet connection slow? Check independently (outside of Muse) to see if the…