FAQ

The procedure to increase the memory for a Muse server installed as a service under Windows is: a) Stop the service by typing at the command prompt: – net stop “Muse Proxy Service” (for Muse Proxy) and/or – net stop “Muse ICE Server” (for Muse ICE) and/or – net stop “Muse HTTP Server” (for Muse HTTP) or net stop “Embedded Apache Tomcat” (for Apache Tomcat) or by navigating to Control Panel -> Administrative Tools -> Services and stop whatever is needed. b) Uninstall the service(s) using the provided script(s): – “UnInstallMuseProxyService.bat” (available in the %MUSE_HOME%\proxy folder) and/or – “UnInstallICEService.bat” (available in the %MUSE_HOME%\use\ice folder)and/or – “UnInstallHTTPService.bat” (available in the %MUSE_HOME%\http folder – if using Muse HTTP Server) or “service.bat remove” (available in the %MUSE_HOME%\tomcat\bin folder – if using Apache Tomcat server) c1) For Muse before 2500, modify the corresponding “JavaService.jvm” file(s) available in the location(s) above mentioned by changing the following lines (using a text editor): – Xms64M – Xmx256M to whatever memory amount needed. Please consider the available physical memory of the machine (). c2) If using Apache Tomcat HTTP server (Muse 2500 or newer), all changes described above still hold, except for the Apache Tomcat – the changes must be made in the %MUSE_HOME%\tomcat\bin\configure.bat file, by modifying the TOMCAT_XMS and/or TOMCAT_XMX values. d) Re-install the service(s) using the provided script(s): – “InstallMuseProxyService.bat” (available in the %MUSE_HOME%\proxy folder) and/or – “InstallICEService.bat” (available in the %MUSE_HOME%\use\ice folder) and/or – “InstallHTTPService.bat” (available in the %MUSE_HOME%\http folder – if using Muse HTTP Server) or “service.bat install” (available in the %MUSE_HOME%\tomcat\bin folder – if using Apache Tomcat server) e) Start the service(s) by typing at the command prompt: – net start “Muse Proxy Service” (for Muse Proxy) and/or – net start “Muse ICE Server” (for Muse ICE) and/or – net start “Muse HTTP Server” (for Muse HTTP) or net start “Embedded Apache Tomcat” (for Apache Tomcat) or by navigating to Control Panel -> Administrative Tools -> Services and start whatever is needed. Note: when editing “JavaService.jvm” like files, one must be aware that each line of the file must end with a “space” and “ENTER” and the last line of it must not have either the “space” nor the “ENTER”.

There are two parameters involved here:

• CONNECT_TIME_OUT: specifies the timeout value, in milliseconds, to be used when opening the communication link for each resource (e.g. URL) used by this source.
• READ_TIME_OUT: specifies the timeout value, in milliseconds, that is involved upon reading on the communication channels.

One can increase the timeout for a given Source Package by increasing the value in the CONNECT_TIME_OUT and READ_TIME_OUT fields (the entry is in milliseconds; 1,000 milliseconds = 1 second). To edit these fields of the source profile one must use the Muse Source Console:

• login into the Muse Source Console
• select the desired application from the list of applications
• go to the “Configure” tab
• click on the “Modify” button for the desired source
• update the “Connect Time Out” and “Read Time Out” inputs with the desired values
• to submit the modifications click on the “Update” button

Note: The values for the “Connect Time Out” and “Read Time Out” fields must be given in milliseconds.